71% Accessible Is Not Accessible — The Carrefour Ruling and One Year of the EAA
Imagine scoring 71 on a test. Not quite “well done,” but surely enough to say “you tried,” right? Carrefour, one of France’s largest retailers, seems to have thought so too. In court, the company argued: “Our website complies with 71% of the French accessibility standard.” The court’s answer was blunt. “An e-commerce site cannot be only somewhat accessible; it must be totally accessible.” On June 4, 2026, the judicial court of Caen, France, ordered Carrefour to make its website and mobile app fully accessible within six months. Miss the deadline, and a penalty of 500 euros accrues every single day. It’s the first enforcement ruling to come out of the European Accessibility Act (EAA) regime. ...